PRIVACY POLICY
Welcome to Sahinite. By accessing or using our website, products, or services, you agree to the terms outlined in this document. This Privacy Policy & Terms of Service governs the collection, use, and protection of personal information, as well as your rights and obligations when using Sahinite’s solutions.
INFORMATION WE COLLECT
We may collect:
Personal Data: Name, email, phone number, company details, billing data.
Technical Data: IP address, device identifiers, browser type, location data.
Service Data: Project details, transactions, communications with us.
Cookies & Analytics: Tracking user behavior for site optimization.
How We Use Data
We use collected data to:
Deliver and improve our services.
Provide customer support and communication.
Process payments and invoices.
Ensure compliance with legal and regulatory obligations.
Protect against fraud, abuse, and misuse.
For marketing and promotional purposes (with consent where required).
Legal Basis for Processing (GDPR Compliance)
If you are located in the UK/EU, we rely on:
Consent (when you opt-in for marketing).
Contract (to fulfill service agreements).
Legal Obligation (to comply with regulations).
Legitimate Interest (to improve services and security).
Data Sharing & International Transfers
We do not sell personal data. However, we may share with:
Service providers & partners (hosting, analytics, payment processing).
Legal authorities (when required by law).
Business transfers (in case of mergers or acquisitions).
Your data may be stored and processed in Pakistan, UAE, UK, and USA, with protections in line with GDPR, CCPA/CPRA, UAE DPL 2021, and Pakistan’s Data Protection Bill.
Data Retention
We retain personal data only as long as necessary for business, legal, and regulatory purposes.
Your Rights
Depending on your jurisdiction:
GDPR (UK/EU): Right to access, correct, delete, restrict processing, and data portability.
CCPA/CPRA (California, USA): Right to know, delete, opt-out of sale/sharing of personal data.
Global: Right to withdraw consent and lodge complaints with data authorities.
Requests can be made via privacy@sahinite.com
Cookies Policy
We use cookies to improve functionality, personalize experiences, and analyze traffic. You may disable cookies in browser settings.
Limitation of Liability
Sahinite provides services “as is” without warranties of any kind. We are not liable for:
Service interruptions or downtime.
Data loss due to third-party providers.
Unauthorized access beyond reasonable security measures.
Indirect, incidental, or consequential damages.
To the fullest extent permitted by law, Sahinite’s liability shall not exceed the amount paid by the client for services in the past 12 months.
Intellectual Property
All content, software, designs, logos, and materials provided by Sahinite are protected by copyright, trademarks, and intellectual property laws. You may not copy, modify, or redistribute without written consent.
Acceptable Use Policy
You agree not to:
Use our services for unlawful, fraudulent, or harmful activities.
Attempt to hack, disrupt, or gain unauthorized access to our systems.
Infringe on third-party intellectual property rights.
Violation may result in suspension or termination of services.
Indemnification
You agree to indemnify and hold harmless Sahinite, its directors, employees, and partners from any claims, damages, liabilities, or expenses arising from misuse of our services, breach of these terms, or violation of applicable laws.
Governing Law & Dispute Resolution
This policy is governed by the laws of England & Wales (UK jurisdiction) and applicable international laws.
Disputes will be resolved through arbitration in London, UK, unless otherwise required by local law.
You waive the right to participate in class actions against Sahinite.
Changes to Policy
We may update this policy from time to time. Updates will be posted here with a new effective date.